# StudyStash Help Centre

> Guides and support for StudyStash students, educators and administrators.

- [How can we help?](https://help2.studystash.com/index.md): Find your way around StudyStash, get ready for class, or set up your institution.
- [Contact support](https://help2.studystash.com/support.md): Get help with your account, report a problem, or request help with institution setup.
- [What is StudyStash?](https://help2.studystash.com/about/what-is-studystash.md): StudyStash is a learning platform for students that uses neuroscience and AI to boost course engagement and attainment.
- [Who Is StudyStash For?](https://help2.studystash.com/about/who-is-studystash-for.md): StudyStash supports independent learning and study across all disciplines, helping students consolidate knowledge and develop effective learning habits, while also providing…
- [How to get the most out of StudyStash](https://help2.studystash.com/about/get-the-most-out-of-studystash.md): StudyStash is a powerful study tool designed to help you learn your course content.
- [Is StudyStash accessible?](https://help2.studystash.com/about/accessibility.md): StudyStash meets WCAG 2.2 AA accessibility standards and Section 508 requirements, ensuring an inclusive experience for all students, including those with disabilities.
- [How is student and institutional data protected?](https://help2.studystash.com/privacy/data-protection.md): StudyStash follows strict data security and privacy standards.
- [Is uploaded data ever used to train AI models?](https://help2.studystash.com/privacy/ai-training.md): No - StudyStash does not use any uploaded documents or data from student or lecturer activity to train our AI models.
- [What are the main copyright implications?](https://help2.studystash.com/privacy/copyright.md): TL;DR Copyright rules still apply when using StudyStash.
- [Where is StudyStash getting answers from?](https://help2.studystash.com/about/where-answers-come-from.md): StudyStash uses the course content where possible, referencing and citing its sources.
- [Students guides](https://help2.studystash.com/students/overview.md): Find StudyStash help and step-by-step guides for students.
- [How do I sign up through the website?](https://help2.studystash.com/students/sign-up-on-the-website.md): If website login isn’t available, access StudyStash through your institution’s Learning Management System (such as Canvas, Moodle, or Blackboard).
- [How do I sign up through Canvas?](https://help2.studystash.com/students/sign-up-through-canvas.md): You can open StudyStash with Canvas by going to any course where it is enabled and clicking on it on the left navigation panel.
- [How do I upload documents?](https://help2.studystash.com/students/upload-documents.md): uploading your course materials (from your PowerPoint, Word, PDF, etc.) to StudyStash is easy.
- [How do I organise and create folders?](https://help2.studystash.com/students/organise-folders.md): It’s simple. In My Stash you can create folders such as First Year, Second Year, and your modules to help you stay on top of your studies and keep your study assets organised.
- [How do I create flashcards?](https://help2.studystash.com/students/create-flashcards.md): Either upload documents to automatically create flashcards from your notes, or make them from scratch. You can also import flashcards from other platforms!
- [How do I learn my flashcards?](https://help2.studystash.com/students/learn-flashcards.md): use spaced repetition to learn your flashcards.
- [How do I link my flashcards to my exam dates?](https://help2.studystash.com/students/link-flashcards-to-exams.md): You can add your exam dates in My Stash, then schedule your flashcards.StudyStash’s spaced repetition system will send you reminders timed perfectly for your exams.
- [How do I create a test?](https://help2.studystash.com/students/create-tests.md): It’s simple. Go to any study resource, like flashcards or notes, and click Tests. Then simply choose your question types and set your test duration.
- [What is StudyChat?](https://help2.studystash.com/students/studychat.md): StudyChat is your AI-powered study partner, grounded directly in your lecturer’s notes…
- [How do I use StudyChat in my language?](https://help2.studystash.com/students/studychat-languages.md): Studying in your preferred language can greatly boost confidence and understanding - and that’s exactly what StudyChat enables.
- [How do I share resources with my friends?](https://help2.studystash.com/students/share-with-friends.md): Select any set of Notes, Flashcards or Tests and share them with your friends to study together!
- [How do I reset my password?](https://help2.studystash.com/students/reset-password.md): Caution: Students and lecturers login via SSO and don’t have a password to reset.
- [How do I delete my account?](https://help2.studystash.com/students/delete-account.md): Login to StudyStash → Settings → Delete my account
- [How do I restore my deleted account?](https://help2.studystash.com/students/restore-account.md): In the case that you deleted your account, and would now like to restore it, submit a support request at support@studystash.com
- [What happens when my institution access ends?](https://help2.studystash.com/students/institution-access-ends.md): If StudyStash is provided to you by your university, college, or other organisation, the StudyStash administrator at your institution controls your access.
- [Can I download content when my course ends?](https://help2.studystash.com/students/download-content.md): when you graduate, your StudyStash account will deactivate and you will no longer be able to access any of your study notes or downloaded course materials.
- [Can anyone view what I'm studying?](https://help2.studystash.com/students/who-can-see-my-studies.md): Simply put, no, your lecturers cannot view what you’re uploading, notes you’re taking, or questions you ask to StudyChat (or anything else)
- [Do StudyStash grades show anywhere?](https://help2.studystash.com/students/studystash-grades.md): StudyStash is designed to strengthen learning habits and understanding - not to replace or work with formal assessment results.
- [Educators guides](https://help2.studystash.com/educators/overview.md): Find StudyStash help and step-by-step guides for educators.
- [Can I access StudyStash as a lecturer?](https://help2.studystash.com/educators/access-studystash.md): Yes. Speak to your Project Lead or Customer Success Manager to request a lecturer account.
- [How do I onboard my class?](https://help2.studystash.com/educators/onboard-your-class.md): Onboarding your class is quick and easy! Just follow the two steps below to help your students get the most out of StudyStash.
- [How do I enable StudyStash in my Canvas course?](https://help2.studystash.com/educators/enable-in-canvas.md): If your course has access to StudyStash, enabling it is simple. Follow the 4 steps below to let your students start using the platform within Canvas. (2 min read)
- [How do I enable StudyStash in my Moodle course?](https://help2.studystash.com/educators/enable-in-moodle.md): If your course has access to StudyStash, enabling it is simple. Follow the 6 steps below to let your students start using the platform within Moodle. (4 min read)
- [How do I share resources with my class?](https://help2.studystash.com/educators/share-with-your-class.md): create any study materials in StudyStash - flashcards, notes, podcasts, practice tests, even whole folders - and share them with your class.
- [How do I share notes, flashcards, tests and folders?](https://help2.studystash.com/educators/share-study-resources.md): You can share notes, flashcards, tests and folders with other students in your institute.
- [Template announcements for students](https://help2.studystash.com/educators/announcement-templates.md): This article contains template announcements that you can share via your LMS or email to introduce students to StudyStash.
- [Sign-up posters for your students](https://help2.studystash.com/educators/sign-up-posters.md): you can request for us to create a printable A4 poster explaining what StudyStash is, and how students can sign up.
- [What are lecturer insight emails?](https://help2.studystash.com/educators/insight-emails.md): Lecturer insight emails are sent at regular intervals based on your class’s engagement levels.
- [Evaluation questions (UK)](https://help2.studystash.com/educators/evaluation-questions-uk.md): Before implementing a pilot program, you can design pre/post survey questions that students complete at specific time points to measure changes in their perceptions and outcomes.
- [Evaluation questions (US)](https://help2.studystash.com/educators/evaluation-questions-us.md): Before implementing a pilot program, you can design pre/post survey questions that students complete at specific time points to measure changes in their perceptions and outcomes.
- [What courses does StudyStash work best in?](https://help2.studystash.com/educators/suitable-courses.md): choosing the right courses is one of the biggest factors in how well a StudyStash rollout goes.
- [Does StudyChat give the same answers to all students?](https://help2.studystash.com/educators/studychat-answers.md): If two students ask StudyChat the same question about the same content, the underlying references and citations used to generate the answer won’t vary.
- [How can we ensure students don’t mistake StudyStash progress for guaranteed assessment success?](https://help2.studystash.com/educators/progress-and-assessment.md): StudyStash needs to be introduced to students and faculty in the right way to ensure that the tools are used in the right way. Find example announcements here:
- [Is it possible that StudyStash could reduce class attendance?](https://help2.studystash.com/educators/class-attendance.md): StudyStash supports independent, applied learning, and there is no evidence to suggest that it reduces class attendance.
- [Can StudyStash use content from external or third-party platforms?](https://help2.studystash.com/educators/third-party-content.md): Yes - StudyStash can work with third-party content, as long as your contract with the provider permits it.
- [Can StudyStash make use of video uploads?](https://help2.studystash.com/educators/video-uploads.md): Yes, although we typically suggest enabling this after the pilot.
- [Administrators guides](https://help2.studystash.com/administrators/overview.md): Find StudyStash help and step-by-step guides for administrators.
- [What is the Admin Dashboard?](https://help2.studystash.com/administrators/admin-dashboard.md): The Admin Dashboard lets administrators upload and manage student and lecturer data, set up weekly lecturer insight emails, and manage notifications.
- [Students CSV template for uploading data into the Admin Dashboard](https://help2.studystash.com/administrators/student-csv-template.md): To upload both students and lecturers, simply download the CSV template below, populate it with the required details, and then upload it to the Admin Dashboard.
- [How do I set-up the weekly insight emails?](https://help2.studystash.com/administrators/set-up-insight-emails.md): To set up weekly insight emails, make sure all lecturers are uploaded to the Admin Dashboard. StudyStash will then automatically send the insight reports.
- [How to set reminders to re-invite students (reading/revision weeks)](https://help2.studystash.com/administrators/student-reminders.md): You can set reminders for yourself to re-invite students at certain points through the year.
- [Exporting student roster data from Canvas course (CSV)](https://help2.studystash.com/administrators/export-canvas-roster.md): Downloading your student roster data from a Canvas course is simple. Follow the 4 steps below to export your class list as a CSV. (2 min read)
- [How do I export student data from Moodle into a CSV file?](https://help2.studystash.com/administrators/export-moodle-roster.md): this section shows how to export student data into a CSV file so that it can be uploaded into StudyStash.
- [What defines an 'active student'?](https://help2.studystash.com/administrators/active-students.md): A student is ‘active’ if they have logged in on 5+ unique days, created 2+ resources in the last term.
- [SSO Setup Guide](https://help2.studystash.com/integrations/single-sign-on.md): If you encounter any issues or need additional assistance, we offer a free setup call.You can submit a support request at support@studystash.com.
- [Canvas LTI Integration Guide (LTI)](https://help2.studystash.com/integrations/canvas.md): Follow this installation guide to integrate StudyStash with Canvas using manual registration. StudyStash also supports dynamic registration upon request.
- [Moodle LTI Integration Guide (LTI)](https://help2.studystash.com/integrations/moodle.md): Follow this installation guide to integrate StudyStash with Moodle using manual registration.
- [D2L Brightspace Integration Guide (LTI)](https://help2.studystash.com/integrations/d2l-brightspace.md): Follow this installation guide to integrate StudyStash with D2L Brightspace using manual registration. StudyStash also supports dynamic registration upon request.
- [Blackboard Integration Guide (LTI)](https://help2.studystash.com/integrations/blackboard.md): Follow this installation guide to integrate StudyStash with Blackboard using manual registration. StudyStash also supports dynamic registration upon request.
- [Integrating StudyStash with Navigate360](https://help2.studystash.com/integrations/navigate360.md): StudyStash integrates with EAB's Navigate360 early alert system via Custom Attributes, enabling student success and retention teams to identify disengaged students and trigger…
- [SCORM (1.2 / 2004), xAPI, cmi5, H5P Content, Zip](https://help2.studystash.com/integrations/scorm-xapi-h5p.md): StudyStash supports many file types - especially those that exist within LMS systems such as Canvas, Moodle and Blackboard.
- [Moodle Plugin: Syncing StudyStash to Courses (Opt-Out Mode)](https://help2.studystash.com/integrations/moodle-opt-out-sync.md): This plugin syncs StudyStash with all Moodle courses by default, except for those that are explicitly excluded.
- [Moodle Plugin: Syncing StudyStash to Courses (Opt-In Mode)](https://help2.studystash.com/integrations/moodle-opt-in-sync.md): This plugin syncs StudyStash only to Moodle courses that are explicitly included.
- [Open StudyStash in new tab (Moodle)](https://help2.studystash.com/integrations/moodle-new-tab.md): By default, Moodle may display StudyStash inside a small embedded frame within the course page.
- [Open StudyStash in new window (D2L Brightspace)](https://help2.studystash.com/integrations/brightspace-new-window.md): By default, Brightspace may display StudyStash embedded within the course page.
- [What documentation is required to run a pilot at my institution?](https://help2.studystash.com/administrators/pilot-documentation.md): To run a pilot at your institution, we typically provide key security and compliance documentation, including our VPAT, Data Protection Impact Assessment (DPIA), ISO 27001…
- [Requesting a custom consent form](https://help2.studystash.com/administrators/custom-consent-form.md): institutions can request a custom consent form that students must read and accept the first time they open StudyStash from your VLE.
- [Can I have a StudyStash demo account?](https://help2.studystash.com/administrators/request-demo.md): We do not provide demo accounts or a sandbox environment at the moment, but we do offer tailored live demos focused on the areas most relevant to you.


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